Support

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Affiliation

What is the difference between Chuwi China and Chuwi Philippines?

Chuwi Philippines is an extension of Chuwi China in the country. The products sold by Chuwi Philippines are genuine units from Chuwi China. However, only selected devices from Chuwi China are available in Chuwi Philippines.

To check the products available in Chuwi Philippines, you can browse through our list of laptops, desktops, and tablets, or visit our official Shopee account: ChuwiPH. Purchases made through Chuwi Philippines have a one year warranty.

In case any concern arises on products brought from Chuwi Philippines, you can reach us through our Facebook page so we can provide you with some assistance.

Resellers

Does Chuwi Philippines have a physical store?

Chuwi Philippines has a vast network of authorized resellers like Laptop Factory, Abenson, Electroworld, and many more nationwide. You can refer to the map available here on our website and find the nearest authorized reseller in your area.

How can I buy from Chuwi Philippines?

You can purchase from Chuwi Philippines through our official Shopee account and authorized partner resellers nationwide. You can refer to the map here on our website to find the nearest reseller outlet to you.

Repairs

Where is Chuwi Philippines' Service Center located?

Chuwi Philippines' service center is located at No. 2 Don Juan St. Villa Cecilia Subd, Brgy. Mambugan Antipolo City. Our operating schedule is from Monday to Saturday, from 8 am to 5 pm. You can also contact our service center through this contact number:

Contact No. (8)-645-1570 loc 107

However, please be informed that our service center does not accept walk-in clients at the moment. Kindly contact them first to schedule a visit.

Should you have any concerns, please contact us on our Facebook page so we can assist you.

Are products purchased from Chuwi Philippines covered by a warranty?

Products purchased from Chuwi Philippines are covered by our one year warranty. You can bring them to the reseller branch where you bought the product or contact our service center instead for repairs.

Can Chuwi Philippines accommodate repairs for products purchased online?

If products are purchased from our affiliated sites and accounts, such as Chuwi Philippines' website, Shopee account, and official reseller partners, we can assist and repair your products. Otherwise, we suggest you contact the shop where you bought the product and ask for their assistance on how to proceed.

Models

What are the models available in Chuwi Philippines?

Chuwi Philippines has laptops, desktops, and tablets available for purchase. You can visit its respective pages on our website to see the complete list of products available in Chuwi Philippines. You can also follow our Facebook page and Instagram account to be aware of our upcoming products.